Restaurant Online Ordering Platforms · reliability comparison
Deliverect vs Olo: which is more reliable? (2026)
Deliverect is more reliable than Olo, scoring 96.9 vs 68.5 out of 100. Over the last 90 days Deliverect reported 2 incidents and Olo reported 11, with effective uptime of 100% and 99.58% respectively. Deliverect resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Deliverect | Olo |
|---|---|---|
| Reliability score | 96.9 | 68.5 |
| Rank (online ordering platforms) | #2 | #10 |
| Uptime (90 days) | 100% | 99.58% |
| Incidents (90 days) | 2 | 11 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | <1m | 5h 42m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Deliverect and Olo differ
- Olo reported 5.5× as many incidents as Deliverect over the last 90 days (11 vs 2).
- Deliverect had 2 partial or major outages, compared with 1 for Olo.
- Deliverect fixes problems faster: <1m on average, against 5h 42m for Olo (Infinity× quicker).
- Deliverect's longest outage on record lasted 1h 1m (Apr 23, 2026); Olo's lasted 8h 1m (Feb 19, 2026).
90-day uptime
Deliverect
Olo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Deliverect incidents
- Partial outageSep 26, 2026 · resolved in <1m
- Partial outageSep 18, 2026 · resolved in <1m
Recent Olo incidents
- Degraded performanceNov 1, 2026 · ongoing
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →