KYC & Identity Verification · reliability comparison
Didit vs iDenfy: which is more reliable? (2026)
Didit and iDenfy are effectively tied on reliability (93.9 vs 95.7). Over the last 90 days Didit reported 2 incidents and iDenfy reported 2, with effective uptime of 99.95% and 99.99% respectively. iDenfy resolves incidents faster on average (1m).
Data updated Nov 2, 2026 · How we score
| Metric | Didit | iDenfy |
|---|---|---|
| Reliability score | 93.9 | 95.7 |
| Rank (identity verification providers) | #3 | #2 |
| Uptime (90 days) | 99.95% | 99.99% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 53m | 1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Didit and iDenfy differ
- iDenfy fixes problems faster: 1m on average, against 53m for Didit (47.7× quicker).
90-day uptime
Didit
iDenfy
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent iDenfy incidents
- Partial outageSep 28, 2026 · resolved in 1m
Affected: Main API
- Partial outageAug 31, 2026 · resolved in 1m
Affected: Dashboard
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
- Jumio · #6 · 99.85% uptime
See the full most reliable kyc & identity verification providers ranking →