Monitoring & Observability · reliability comparison
Dynatrace vs Grafana Cloud: which is more reliable? (2026)
Dynatrace is more reliable than Grafana Cloud, scoring 82.6 vs 33.1 out of 100. Over the last 90 days Dynatrace reported 10 incidents and Grafana Cloud reported 64, with effective uptime of 100% and 96.89% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Dynatrace | Grafana Cloud |
|---|---|---|
| Reliability score | 82.6 | 33.1 |
| Rank (monitoring & observability tools) | #7 | #15 |
| Uptime (90 days) | 100% | 96.89% |
| Incidents (90 days) | 10 | 64 |
| Partial / major outages | 1 | 16 |
| Avg time to resolve | — | 6h 1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dynatrace and Grafana Cloud differ
- Grafana Cloud reported 6.4× as many incidents as Dynatrace over the last 90 days (64 vs 10).
- Grafana Cloud had 16 partial or major outages, compared with 1 for Dynatrace.
90-day uptime
Dynatrace
Grafana Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dynatrace incidents
- Degraded performanceOct 31, 2026 · resolved (duration not published)
Logs and Metrics Ingestion possibly delayed in East-US (Virginia)
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 28, 2026 · resolved (duration not published)
Syslogs Ingested via ActiveGate version 1.347 Presenting Empty Data
- Major outageOct 21, 2026 · resolved (duration not published)
- Degraded performanceOct 16, 2026 · resolved (duration not published)
Data Processing Issue Affecting Metrics and Events for US East
- Degraded performanceOct 12, 2026 · resolved (duration not published)
Gen3 apps and queries impacted for environments in US-East-1
Recent Grafana Cloud incidents
- Partial outageNov 2, 2026 · ongoing
IRM Unable to Voice Call Brazil Numbersofficial update ↗
Affected: Incident Management and Response (IRM)
- MaintenanceOct 30, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 29, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 28, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- Major outageOct 27, 2026 · resolved in 28m
Frontend Observability Outage in prod-eu-west-2
Affected: AWS Germany - prod-eu-west-2
- Degraded performanceOct 27, 2026 · resolved in 4h 42m
Affected: Integrations
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →