Monitoring & Observability · reliability comparison
Dynatrace vs New Relic: which is more reliable? (2026)
New Relic is more reliable than Dynatrace, scoring 89.9 vs 82.6 out of 100. Over the last 90 days Dynatrace reported 10 incidents and New Relic reported 6, with effective uptime of 100% and 99.92% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Dynatrace | New Relic |
|---|---|---|
| Reliability score | 82.6 | 89.9 |
| Rank (monitoring & observability tools) | #7 | #4 |
| Uptime (90 days) | 100% | 99.92% |
| Incidents (90 days) | 10 | 6 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | — | 1h 30m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dynatrace and New Relic differ
- Dynatrace reported 67% more incidents than New Relic over the last 90 days (10 vs 6).
- New Relic had 2 partial or major outages, compared with 1 for Dynatrace.
90-day uptime
Dynatrace
New Relic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dynatrace incidents
- Degraded performanceOct 31, 2026 · resolved (duration not published)
Logs and Metrics Ingestion possibly delayed in East-US (Virginia)
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 28, 2026 · resolved (duration not published)
Syslogs Ingested via ActiveGate version 1.347 Presenting Empty Data
- Major outageOct 21, 2026 · resolved (duration not published)
- Degraded performanceOct 16, 2026 · resolved (duration not published)
Data Processing Issue Affecting Metrics and Events for US East
- Degraded performanceOct 12, 2026 · resolved (duration not published)
Gen3 apps and queries impacted for environments in US-East-1
Recent New Relic incidents
- Degraded performanceNov 2, 2026 · resolved in 1h 46m
Synthetics Ping Monitor Processing Delays in Multiple Regions
Affected: Synthetics : Europe, Synthetics : Europe
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →