Restaurant Reservation Systems · reliability comparison
Eat App vs Tock: which is more reliable? (2026)
Eat App is more reliable than Tock, scoring 94.3 vs 55.7 out of 100. Over the last 90 days Eat App reported 4 incidents and Tock reported 4, with effective uptime of 100% and 98.84% respectively. Eat App resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Eat App | Tock |
|---|---|---|
| Reliability score | 94.3 | 55.7 |
| Rank (restaurant reservation systems) | #1 | #6 |
| Uptime (90 days) | 100% | 98.84% |
| Incidents (90 days) | 4 | 4 |
| Partial / major outages | 4 | 3 |
| Avg time to resolve | <1m | 12h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Eat App and Tock differ
- Eat App had 4 partial or major outages, compared with 3 for Tock.
- Eat App fixes problems faster: <1m on average, against 12h 6m for Tock (Infinity× quicker).
90-day uptime
Eat App
Tock
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eat App incidents
- Partial outageAug 12, 2026 · resolved in <1m
- Partial outageAug 12, 2026 · resolved in <1m
- Partial outageAug 12, 2026 · resolved (duration not published)
- Partial outageAug 12, 2026 · resolved in <1m
Recent Tock incidents
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Incident Identifiedofficial update ↗
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruptionofficial update ↗
Affected: Guest Checkout, Timeline & Service
Other restaurant reservation systems to consider
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →