Transactional Email APIs · reliability comparison
Elastic Email vs Loops: which is more reliable? (2026)
Loops is more reliable than Elastic Email, scoring 96.3 vs 82.4 out of 100. Over the last 90 days Elastic Email reported 3 incidents and Loops reported 1, with effective uptime of 99.84% and 99.98% respectively. Loops resolves incidents faster on average (1h 34m).
Data updated Nov 1, 2026 · How we score
| Metric | Elastic Email | Loops |
|---|---|---|
| Reliability score | 82.4 | 96.3 |
| Rank (transactional email APIs) | #7 | #3 |
| Uptime (90 days) | 99.84% | 99.98% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 6h 19m | 1h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Elastic Email and Loops differ
- Elastic Email reported 3× as many incidents as Loops over the last 90 days (3 vs 1).
- Elastic Email had 1 partial or major outage, compared with 0 for Loops.
- Loops fixes problems faster: 1h 34m on average, against 6h 19m for Elastic Email (4.0× quicker).
- Elastic Email's longest outage on record lasted 1h 43m (Sep 1, 2026); Loops's lasted 46m (Mar 2, 2026).
90-day uptime
Elastic Email
Loops
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Elastic Email incidents
- Degraded performanceOct 6, 2026 · resolved in 1h 54m
- Degraded performanceSep 22, 2026 · resolved in 15h 21m
- Partial outageSep 1, 2026 · resolved in 1h 43m
Recent Loops incidents
- Degraded performanceSep 11, 2026 · resolved in 1h 34m
Delay in email metric processing
Affected: App
Other transactional email APIs to consider
- Mailjet · #1 · 100% uptime
- Mailtrap Email Sending · #2 · 99.99% uptime
- Twilio SendGrid · #4 · 99.98% uptime
- SparkPost (Bird) · #5 · 99.90% uptime
See the full most reliable transactional email apis ranking →