Transactional Email APIs · reliability comparison
Elastic Email vs Mailtrap Email Sending: which is more reliable? (2026)
Mailtrap Email Sending is more reliable than Elastic Email, scoring 98.2 vs 82.4 out of 100. Over the last 90 days Elastic Email reported 3 incidents and Mailtrap Email Sending reported 2, with effective uptime of 99.84% and 99.99% respectively. Mailtrap Email Sending resolves incidents faster on average (6m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Elastic Email | Mailtrap Email Sending |
|---|---|---|
| Reliability score | 82.4 | 98.2 |
| Rank (transactional email APIs) | #8 | #2 |
| Uptime (90 days) | 99.84% | 99.99% |
| Incidents (90 days) | 3 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 6h 19m | 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Elastic Email and Mailtrap Email Sending differ
- Elastic Email reported 50% more incidents than Mailtrap Email Sending over the last 90 days (3 vs 2).
- Elastic Email had 1 partial or major outage, compared with 0 for Mailtrap Email Sending.
- Mailtrap Email Sending fixes problems faster: 6m on average, against 6h 19m for Elastic Email (64.3× quicker).
- Elastic Email's longest outage on record lasted 1h 43m (Sep 1, 2026); Mailtrap Email Sending's lasted 2h 57m (Nov 18, 2025).
90-day uptime
Elastic Email
Mailtrap Email Sending
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Elastic Email incidents
- Degraded performanceOct 6, 2026 · resolved in 1h 54m
- Degraded performanceSep 22, 2026 · resolved in 15h 21m
- Partial outageSep 1, 2026 · resolved in 1h 43m
Recent Mailtrap Email Sending incidents
- MaintenanceOct 8, 2026 · resolved in 38m
- Degraded performanceSep 16, 2026 · resolved in 6m
- Degraded performanceSep 16, 2026 · resolved in 6m
Other transactional email APIs to consider
- Mailjet · #1 · 100% uptime
- Loops · #3 · 99.98% uptime
- Twilio SendGrid · #4 · 99.98% uptime
- Mailchimp Transactional (Mandrill) · #5 · 99.93% uptime
See the full most reliable transactional email apis ranking →