Retail POS · reliability comparison
Epos Now vs Heartland Retail: which is more reliable? (2026)
Epos Now is more reliable than Heartland Retail, scoring 85.9 vs 80.0 out of 100. Over the last 90 days Epos Now reported 6 incidents and Heartland Retail reported 0, with effective uptime of 99.86% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | Heartland Retail |
|---|---|---|
| Reliability score | 85.9 | 80.0 |
| Rank (retail POS systems) | #4 | — |
| Uptime (90 days) | 99.86% | 100% |
| Incidents (90 days) | 6 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 30m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Epos Now and Heartland Retail differ
- Heartland Retail reported no incidents in the last 90 days, while Epos Now reported 6.
- Epos Now had 2 partial or major outages, compared with 0 for Heartland Retail.
90-day uptime
Epos Now
Heartland Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Cloud Servicesofficial update ↗
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent Heartland Retail incidents
No incidents reported by Heartland Retail in the last 90 days.
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Clover · #3 · 99.88% uptime
- Revel Systems · #5 · 99.84% uptime