Restaurant POS · reliability comparison
Epos Now vs Revel Systems: which is more reliable? (2026)
Epos Now is more reliable than Revel Systems, scoring 85.9 vs 82.9 out of 100. Over the last 90 days Epos Now reported 6 incidents and Revel Systems reported 2, with effective uptime of 99.86% and 99.84% respectively. Epos Now resolves incidents faster on average (2h 30m).
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | Revel Systems |
|---|---|---|
| Reliability score | 85.9 | 82.9 |
| Rank (restaurant POS systems) | #5 | #6 |
| Uptime (90 days) | 99.86% | 99.84% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 30m | 6h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and Revel Systems differ
- Epos Now reported 3× as many incidents as Revel Systems over the last 90 days (6 vs 2).
- Epos Now had 2 partial or major outages, compared with 1 for Revel Systems.
- Epos Now fixes problems faster: 2h 30m on average, against 6h 54m for Revel Systems (2.8× quicker).
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); Revel Systems's lasted 3d (Jun 19, 2026).
90-day uptime
Epos Now
Revel Systems
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent Revel Systems incidents
- Partial outageOct 23, 2026 · resolved in 6h 54m
POS Order Syncing & Database Upload Failures
Affected: Core Services, Customer Support
- InformationalOct 19, 2026 · resolved in 23h 4m
Delayed funding for some US merchants
Affected: WorldPay TriPOS
- Degraded performanceMay 7, 2026 · ongoing
Revel Advantage Merchant statement issue
Affected: Revel Advantage Merchant Portal
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime