Restaurant POS · reliability comparison
Epos Now vs SkyTab (Shift4): which is more reliable? (2026)
Epos Now is more reliable than SkyTab (Shift4), scoring 85.9 vs 35.1 out of 100. Over the last 90 days Epos Now reported 6 incidents and SkyTab (Shift4) reported 14, with effective uptime of 99.86% and 97.40% respectively. Epos Now resolves incidents faster on average (2h 30m).
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | SkyTab (Shift4) |
|---|---|---|
| Reliability score | 85.9 | 35.1 |
| Rank (restaurant POS systems) | #5 | #14 |
| Uptime (90 days) | 99.86% | 97.40% |
| Incidents (90 days) | 6 | 14 |
| Partial / major outages | 2 | 6 |
| Avg time to resolve | 2h 30m | 14h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and SkyTab (Shift4) differ
- SkyTab (Shift4) reported 2.3× as many incidents as Epos Now over the last 90 days (14 vs 6).
- SkyTab (Shift4) had 6 partial or major outages, compared with 2 for Epos Now.
- Epos Now fixes problems faster: 2h 30m on average, against 14h 41m for SkyTab (Shift4) (5.9× quicker).
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); SkyTab (Shift4)'s lasted 3d (Oct 25, 2026).
90-day uptime
Epos Now
SkyTab (Shift4)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent SkyTab (Shift4) incidents
- Partial outageNov 1, 2026 · resolved in 1h 33m
Tip Adjustments Issue Due To Daylight Savings
Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk
- MaintenanceOct 31, 2026 · ongoing
Affected: Givex POS, Shift4 Gift Cards
- Major outageOct 28, 2026 · resolved in 3h 4m
Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.
Affected: Telus Cellular Service
- Partial outageOct 25, 2026 · resolved in 3d 4h
Affected: Shift4 One
- Degraded performanceOct 22, 2026 · resolved in 7d 4h
Affected: Merchant Funding USA, Card Processing
- Degraded performanceOct 22, 2026 · resolved in 1h 29m
Timeouts for US processing 10/22/26
Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime