Restaurant POS · reliability comparison
Epos Now vs Zettle by PayPal: which is more reliable? (2026)
Epos Now is more reliable than Zettle by PayPal, scoring 85.9 vs 78.1 out of 100. Over the last 90 days Epos Now reported 6 incidents and Zettle by PayPal reported 2, with effective uptime of 99.86% and 99.82% respectively. Epos Now resolves incidents faster on average (2h 30m).
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | Zettle by PayPal |
|---|---|---|
| Reliability score | 85.9 | 78.1 |
| Rank (restaurant POS systems) | #5 | #8 |
| Uptime (90 days) | 99.86% | 99.82% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 30m | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and Zettle by PayPal differ
- Epos Now reported 3× as many incidents as Zettle by PayPal over the last 90 days (6 vs 2).
- Epos Now had 2 partial or major outages, compared with 0 for Zettle by PayPal.
- Epos Now fixes problems faster: 2h 30m on average, against 12h 51m for Zettle by PayPal (5.1× quicker).
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); Zettle by PayPal's lasted 3d (Nov 14, 2025).
90-day uptime
Epos Now
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Cloud Servicesofficial update ↗
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime