Retail POS · reliability comparison
Erply vs Square for Retail: which is more reliable? (2026)
Erply is more reliable than Square for Retail, scoring 96.8 vs 53.3 out of 100. Over the last 90 days Erply reported 2 incidents and Square for Retail reported 13, with effective uptime of 99.99% and 98.92% respectively. Erply resolves incidents faster on average (1m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Erply | Square for Retail |
|---|---|---|
| Reliability score | 96.8 | 53.3 |
| Rank (retail POS systems) | #2 | #9 |
| Uptime (90 days) | 99.99% | 98.92% |
| Incidents (90 days) | 2 | 13 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1m | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Erply and Square for Retail differ
- Square for Retail reported 6.5× as many incidents as Erply over the last 90 days (13 vs 2).
- Erply had 2 partial or major outages, compared with 0 for Square for Retail.
- Erply fixes problems faster: 1m on average, against 11h 54m for Square for Retail (594.6× quicker).
90-day uptime
Erply
Square for Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Erply incidents
- Major outageNov 1, 2026 · resolved in <1m
Affected: 🏠 Home Page
- Major outageOct 29, 2026 · resolved in 2m
Affected: 🎓 Wiki Page
Recent Square for Retail incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Kitchen Display System (KDS), Point of Sale
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime