Vacation Rental Software · reliability comparison
Escapia vs Smoobu: which is more reliable? (2026)
Escapia is more reliable than Smoobu, scoring 98.0 vs 59.2 out of 100. Over the last 90 days Escapia reported 5 incidents and Smoobu reported 15, with effective uptime of 100% and 99.01% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Escapia | Smoobu |
|---|---|---|
| Reliability score | 98.0 | 59.2 |
| Rank (vacation rental software platforms) | #1 | #5 |
| Uptime (90 days) | 100% | 99.01% |
| Incidents (90 days) | 5 | 15 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | — | 3h 26m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Escapia and Smoobu differ
- Smoobu reported 3× as many incidents as Escapia over the last 90 days (15 vs 5).
- Smoobu had 4 partial or major outages, compared with 0 for Escapia.
- Escapia's longest outage on record lasted 1h 47m (Apr 19, 2026); Smoobu's lasted 22h 35m (Aug 26, 2026).
90-day uptime
Escapia
Smoobu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Escapia incidents
- InformationalOct 1, 2026 · resolved in 1h 24m
Investigating Service Disruption
Affected: Payment Services
- InformationalSep 29, 2026 · resolved in 1h 27m
Investigating Service Disruption
Affected: Login
- InformationalSep 1, 2026 · resolved in 1h 47m
Investigating Service Disruption
Affected: Owner Portal
- InformationalAug 31, 2026 · resolved in 27m
Investigating Service Disruption
Affected: Login
- InformationalAug 9, 2026 · resolved in 21h 3m
Investigating Service Disruption
Affected: Adobe Sign
Recent Smoobu incidents
- MaintenanceOct 29, 2026 · ongoing
System migration to Cloud hosting Platform
Affected: Messages, Bookings, Integrations & Add-Ons, Web Application, Booking Engine, Mobile App +1 more
- Degraded performanceOct 24, 2026 · resolved in 10m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Degraded performanceOct 24, 2026 · resolved in 5m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
- Partial outageOct 22, 2026 · resolved in 6h 23m
Booking.com experiencing technical issues on its side
Affected: Messages, Bookings
- Degraded performanceOct 16, 2026 · resolved in 2h 41m
Scheduled Messages Service Degradation
Affected: Messages
- Degraded performanceOct 6, 2026 · resolved in 4h 2m
System performance degradation detected
Affected: Integrations & Add-Ons, Web Application, Mobile App, API
Other vacation rental software platforms to consider
- Uplisting · #2 · 99.85% uptime
- Track · #3 · 99.72% uptime
- Hospitable · #4 · 99.57% uptime
- OwnerRez · #6 · 98.18% uptime
See the full most reliable vacation rental software ranking →