Vacation Rental Software · reliability comparison
Escapia vs Track: which is more reliable? (2026)
Escapia is more reliable than Track, scoring 98.0 vs 79.7 out of 100. Over the last 90 days Escapia reported 5 incidents and Track reported 7, with effective uptime of 100% and 99.72% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Escapia | Track |
|---|---|---|
| Reliability score | 98.0 | 79.7 |
| Rank (vacation rental software platforms) | #1 | #3 |
| Uptime (90 days) | 100% | 99.72% |
| Incidents (90 days) | 5 | 7 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | — | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Escapia and Track differ
- Track reported 40% more incidents than Escapia over the last 90 days (7 vs 5).
- Track had 4 partial or major outages, compared with 0 for Escapia.
- Escapia's longest outage on record lasted 1h 47m (Apr 19, 2026); Track's lasted 3h 9m (Aug 5, 2026).
90-day uptime
Escapia
Track
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Escapia incidents
- InformationalOct 1, 2026 · resolved in 1h 24m
Investigating Service Disruption
Affected: Payment Services
- InformationalSep 29, 2026 · resolved in 1h 27m
Investigating Service Disruption
Affected: Login
- InformationalSep 1, 2026 · resolved in 1h 47m
Investigating Service Disruption
Affected: Owner Portal
- InformationalAug 31, 2026 · resolved in 27m
Investigating Service Disruption
Affected: Login
- InformationalAug 9, 2026 · resolved in 21h 3m
Investigating Service Disruption
Affected: Adobe Sign
Recent Track incidents
- InformationalOct 27, 2026 · resolved in 1d 22h
Track Delays in Booking Channel Availability Updates
Affected: TrackPMS (Property Management System), Airbnb, VRBO
- InformationalOct 22, 2026 · resolved in 3h 39m
Booking.com API Authentication Outage
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, Booking Engine (Gueststream)
- InformationalOct 21, 2026 · resolved in 5h 11m
Affected: TrackPMS (Property Management System), TrackPMS BI/Replica Connection, TrackPulse (Contact Center), TrackPayments, eCommerce Websites, Booking Engine (Gueststream) +1 more
- Major outageSep 17, 2026 · resolved in 1h 44m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Major outageSep 16, 2026 · resolved in 30m
WP Engine is experiencing performance issues
Affected: eCommerce Websites
- Partial outageSep 1, 2026 · resolved in 1h 18m
WP Engine is experiencing performance issues & occasional timeouts.
Affected: eCommerce Websites
Other vacation rental software platforms to consider
- Uplisting · #2 · 99.85% uptime
- Hospitable · #4 · 99.57% uptime
- Smoobu · #5 · 99.01% uptime
- OwnerRez · #6 · 98.18% uptime
See the full most reliable vacation rental software ranking →