Event Ticketing Platforms · reliability comparison
Eventbrite vs Luma: which is more reliable? (2026)
Luma is more reliable than Eventbrite, scoring 80.0 vs 54.4 out of 100. Over the last 90 days Eventbrite reported 7 incidents and Luma reported 0, with effective uptime of 99.07% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Eventbrite | Luma |
|---|---|---|
| Reliability score | 54.4 | 80.0 |
| Rank (event ticketing platforms) | #10 | — |
| Uptime (90 days) | 99.07% | 100% |
| Incidents (90 days) | 7 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 16h 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Eventbrite and Luma differ
- Luma reported no incidents in the last 90 days, while Eventbrite reported 7.
- Eventbrite had 2 partial or major outages, compared with 0 for Luma.
90-day uptime
Eventbrite
Luma
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eventbrite incidents
- Degraded performanceOct 19, 2026 · resolved in 16h 32m
- Degraded performanceOct 14, 2026 · resolved in 1d 15h
- Major outageSep 23, 2026 · resolved in 1h 46m
New incident: "Apple Pay temporarily unavailable"official update ↗
- Degraded performanceSep 21, 2026 · resolved in 1d 1h
- Major outageSep 16, 2026 · resolved in 1h
- Degraded performanceSep 8, 2026 · resolved in 1d 10h
New incident: "Eventbrite service disruption and processing delays"
Recent Luma incidents
No incidents reported by Luma in the last 90 days.
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →