Event Ticketing Platforms · reliability comparison
Eventbrite vs Purplepass: which is more reliable? (2026)
Purplepass is more reliable than Eventbrite, scoring 95.6 vs 54.4 out of 100. Over the last 90 days Eventbrite reported 7 incidents and Purplepass reported 2, with effective uptime of 99.07% and 99.99% respectively. Purplepass resolves incidents faster on average (2m).
Data updated Nov 2, 2026 · How we score
| Metric | Eventbrite | Purplepass |
|---|---|---|
| Reliability score | 54.4 | 95.6 |
| Rank (event ticketing platforms) | #10 | #5 |
| Uptime (90 days) | 99.07% | 99.99% |
| Incidents (90 days) | 7 | 2 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 16h 53m | 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Eventbrite and Purplepass differ
- Eventbrite reported 3.5× as many incidents as Purplepass over the last 90 days (7 vs 2).
- Purplepass fixes problems faster: 2m on average, against 16h 53m for Eventbrite (440.4× quicker).
90-day uptime
Eventbrite
Purplepass
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eventbrite incidents
- Degraded performanceOct 19, 2026 · resolved in 16h 32m
- Degraded performanceOct 14, 2026 · resolved in 1d 15h
- Major outageSep 23, 2026 · resolved in 1h 46m
New incident: "Apple Pay temporarily unavailable"official update ↗
- Degraded performanceSep 21, 2026 · resolved in 1d 1h
- Major outageSep 16, 2026 · resolved in 1h
- Degraded performanceSep 8, 2026 · resolved in 1d 10h
New incident: "Eventbrite service disruption and processing delays"
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →