Event Ticketing Platforms · reliability comparison
Eventbrite vs Universe: which is more reliable? (2026)
Universe is more reliable than Eventbrite, scoring 58.4 vs 54.4 out of 100. Over the last 90 days Eventbrite reported 7 incidents and Universe reported 1, with effective uptime of 99.07% and 96.66% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Eventbrite | Universe |
|---|---|---|
| Reliability score | 54.4 | 58.4 |
| Rank (event ticketing platforms) | #10 | #9 |
| Uptime (90 days) | 99.07% | 96.66% |
| Incidents (90 days) | 7 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 16h 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Eventbrite and Universe differ
- Eventbrite reported 7× as many incidents as Universe over the last 90 days (7 vs 1).
- Eventbrite had 2 partial or major outages, compared with 1 for Universe.
- Eventbrite's longest outage on record lasted 3d (Nov 18, 2025); Universe's lasted 3d (Nov 20, 2025).
90-day uptime
Eventbrite
Universe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eventbrite incidents
- Degraded performanceOct 19, 2026 · resolved in 16h 32m
- Degraded performanceOct 14, 2026 · resolved in 1d 15h
- Major outageSep 23, 2026 · resolved in 1h 46m
New incident: "Apple Pay temporarily unavailable"official update ↗
- Degraded performanceSep 21, 2026 · resolved in 1d 1h
- Major outageSep 16, 2026 · resolved in 1h
- Degraded performanceSep 8, 2026 · resolved in 1d 10h
New incident: "Eventbrite service disruption and processing delays"
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
System disruptionofficial update ↗
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →