Subscription Billing Platforms · reliability comparison
FastSpring vs Orb: which is more reliable? (2026)
FastSpring is more reliable than Orb, scoring 94.0 vs 79.1 out of 100. Over the last 90 days FastSpring reported 6 incidents and Orb reported 5, with effective uptime of 99.97% and 99.81% respectively. FastSpring resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | FastSpring | Orb |
|---|---|---|
| Reliability score | 94.0 | 79.1 |
| Rank (subscription billing platforms) | #7 | #11 |
| Uptime (90 days) | 99.97% | 99.81% |
| Incidents (90 days) | 6 | 5 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 37m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FastSpring and Orb differ
- FastSpring reported 20% more incidents than Orb over the last 90 days (6 vs 5).
- FastSpring had 1 partial or major outage, compared with 0 for Orb.
- FastSpring fixes problems faster: 37m on average, against 8h 52m for Orb (14.5× quicker).
- FastSpring's longest outage on record lasted 41m (Sep 16, 2026); Orb's lasted 3h 38m (Mar 3, 2026).
90-day uptime
FastSpring
Orb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →