Subscription Billing Platforms · reliability comparison
FastSpring vs Recurly: which is more reliable? (2026)
FastSpring is more reliable than Recurly, scoring 94.0 vs 87.7 out of 100. Over the last 90 days FastSpring reported 6 incidents and Recurly reported 2, with effective uptime of 99.97% and 99.89% respectively. FastSpring resolves incidents faster on average (37m).
Data updated Nov 2, 2026 · How we score
| Metric | FastSpring | Recurly |
|---|---|---|
| Reliability score | 94.0 | 87.7 |
| Rank (subscription billing platforms) | #7 | #10 |
| Uptime (90 days) | 99.97% | 99.89% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 37m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FastSpring and Recurly differ
- FastSpring reported 3× as many incidents as Recurly over the last 90 days (6 vs 2).
- FastSpring fixes problems faster: 37m on average, against 4h 10m for Recurly (6.8× quicker).
- FastSpring's longest outage on record lasted 41m (Sep 16, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
FastSpring
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.official update ↗
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Site management & business entities, Churn management & dunning, Hosted pages, Recurly Compass (AI), Recurring billing & invoicing, Subscriber management +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Reporting & Analytics, Subscription management API, Recurring billing & invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →