Subscription Billing Platforms · reliability comparison
FastSpring vs Zuora: which is more reliable? (2026)
Zuora is more reliable than FastSpring, scoring 99.6 vs 94.0 out of 100. Over the last 90 days FastSpring reported 6 incidents and Zuora reported 1, with effective uptime of 99.97% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | FastSpring | Zuora |
|---|---|---|
| Reliability score | 94.0 | 99.6 |
| Rank (subscription billing platforms) | #7 | #2 |
| Uptime (90 days) | 99.97% | 100% |
| Incidents (90 days) | 6 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 37m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FastSpring and Zuora differ
- FastSpring reported 6× as many incidents as Zuora over the last 90 days (6 vs 1).
- FastSpring had 1 partial or major outage, compared with 0 for Zuora.
- FastSpring's longest outage on record lasted 41m (Sep 16, 2026); Zuora's lasted 9h 16m (May 8, 2026).
90-day uptime
FastSpring
Zuora
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Recent Zuora incidents
- InformationalSep 1, 2026 · resolved in 57m
Central Sandbox Performance issue: 504 Gateway Time Out error
Affected: Central Sandbox
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →