Web & Product Analytics · reliability comparison
Fathom Analytics vs Hotjar: which is more reliable? (2026)
Fathom Analytics and Hotjar are effectively tied on reliability (100.0 vs 99.2). Over the last 90 days Fathom Analytics reported 0 incidents and Hotjar reported 2, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Fathom Analytics | Hotjar |
|---|---|---|
| Reliability score | 100.0 | 99.2 |
| Rank (analytics tools) | — | #1 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fathom Analytics and Hotjar differ
- Fathom Analytics reported no incidents in the last 90 days, while Hotjar reported 2.
90-day uptime
Fathom Analytics
Hotjar
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fathom Analytics incidents
No incidents reported by Fathom Analytics in the last 90 days.
Recent Hotjar incidents
- InformationalSep 4, 2026 · resolved in 3h 41m
- InformationalAug 13, 2026 · resolved in <1m
Other analytics tools to consider
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Mixpanel · #4 · 99.84% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →