Restaurant Online Ordering Platforms · reliability comparison
Flipdish vs Otter: which is more reliable? (2026)
Otter is more reliable than Flipdish, scoring 85.6 vs 64.2 out of 100. Over the last 90 days Flipdish reported 4 incidents and Otter reported 4, with effective uptime of 99.47% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Flipdish | Otter |
|---|---|---|
| Reliability score | 64.2 | 85.6 |
| Rank (online ordering platforms) | #11 | #8 |
| Uptime (90 days) | 99.47% | 100% |
| Incidents (90 days) | 4 | 4 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 11h 36m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Flipdish and Otter differ
- Otter had 2 partial or major outages, compared with 1 for Flipdish.
90-day uptime
Flipdish
Otter
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Flipdish incidents
- Partial outageSep 3, 2026 · resolved in 22h 44m
App Not Available on the Sunmi App Storeofficial update ↗
Affected: Kiosks, Flipdish Terminals
- InformationalAug 29, 2026 · resolved in 6h 39m
Vodafone internet outage in Ireland
Affected: Web Ordering, Flipdish POS, Kiosks, Flipdish Terminals, Card Payments (Stripe)
- Degraded performanceAug 28, 2026 · resolved in 29m
Affected: Web Ordering, Mobile App Ordering, Hosted Websites, Kiosks
- InformationalAug 6, 2026 · resolved in 21m
Recent Otter incidents
- Partial outageOct 28, 2026 · resolved (duration not published)
- Degraded performanceSep 18, 2026 · resolved (duration not published)
- Degraded performanceSep 16, 2026 · resolved (duration not published)
[Resolved] Latency Issues in Otter Dashboard and Order Manager
- Major outageAug 26, 2026 · resolved (duration not published)
[Resolved] [OUTAGE] - Business Manager/ Otter Dashboard not loading
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →