Restaurant Online Ordering Platforms · reliability comparison
Flipdish vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Flipdish, scoring 99.2 vs 64.2 out of 100. Over the last 90 days Flipdish reported 4 incidents and SpotOn reported 2, with effective uptime of 99.47% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Flipdish | SpotOn |
|---|---|---|
| Reliability score | 64.2 | 99.2 |
| Rank (online ordering platforms) | #11 | #1 |
| Uptime (90 days) | 99.47% | 100% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11h 36m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Flipdish and SpotOn differ
- Flipdish reported 2× as many incidents as SpotOn over the last 90 days (4 vs 2).
- Flipdish had 1 partial or major outage, compared with 0 for SpotOn.
- Flipdish's longest outage on record lasted 22h 44m (Sep 3, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Flipdish
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Flipdish incidents
- Partial outageSep 3, 2026 · resolved in 22h 44m
App Not Available on the Sunmi App Storeofficial update ↗
Affected: Kiosks, Flipdish Terminals
- InformationalAug 29, 2026 · resolved in 6h 39m
Vodafone internet outage in Ireland
Affected: Web Ordering, Flipdish POS, Kiosks, Flipdish Terminals, Card Payments (Stripe)
- Degraded performanceAug 28, 2026 · resolved in 29m
Affected: Web Ordering, Mobile App Ordering, Hosted Websites, Kiosks
- InformationalAug 6, 2026 · resolved in 21m
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other online ordering platforms to consider
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →