CRM Software · reliability comparison
folk vs monday CRM: which is more reliable? (2026)
folk is more reliable than monday CRM, scoring 95.8 vs 86.1 out of 100. Over the last 90 days folk reported 2 incidents and monday CRM reported 7, with effective uptime of 99.99% and 99.86% respectively. folk resolves incidents faster on average (3m).
Data updated Nov 1, 2026 · How we score
| Metric | folk | monday CRM |
|---|---|---|
| Reliability score | 95.8 | 86.1 |
| Rank (CRMs) | #5 | #7 |
| Uptime (90 days) | 99.99% | 99.86% |
| Incidents (90 days) | 2 | 7 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 3m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where folk and monday CRM differ
- monday CRM reported 3.5× as many incidents as folk over the last 90 days (7 vs 2).
- monday CRM had 3 partial or major outages, compared with 2 for folk.
- folk fixes problems faster: 3m on average, against 54m for monday CRM (16.4× quicker).
- folk's longest outage on record lasted 5m (Sep 24, 2026); monday CRM's lasted 2h 57m (Jul 13, 2026).
90-day uptime
folk
monday CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent folk incidents
- Partial outageSep 24, 2026 · resolved in 5m
Folk web application unavailable
Affected: Folk web application
- Partial outageAug 25, 2026 · resolved in 1m
Affected: Folk main website
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Affected: Platform, Platform, Platform
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime