CRM Software · reliability comparison
folk vs Pipedrive: which is more reliable? (2026)
folk is more reliable than Pipedrive, scoring 95.8 vs 55.1 out of 100. Over the last 90 days folk reported 2 incidents and Pipedrive reported 9, with effective uptime of 99.99% and 99.06% respectively. folk resolves incidents faster on average (3m).
Data updated Nov 1, 2026 · How we score
| Metric | folk | Pipedrive |
|---|---|---|
| Reliability score | 95.8 | 55.1 |
| Rank (CRMs) | #5 | #11 |
| Uptime (90 days) | 99.99% | 99.06% |
| Incidents (90 days) | 2 | 9 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 3m | 14h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where folk and Pipedrive differ
- Pipedrive reported 4.5× as many incidents as folk over the last 90 days (9 vs 2).
- folk had 2 partial or major outages, compared with 0 for Pipedrive.
- folk fixes problems faster: 3m on average, against 14h 58m for Pipedrive (272.1× quicker).
- folk's longest outage on record lasted 5m (Sep 24, 2026); Pipedrive's lasted 3d (Sep 4, 2026).
90-day uptime
folk
Pipedrive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent folk incidents
- Partial outageSep 24, 2026 · resolved in 5m
Folk web application unavailable
Affected: Folk web application
- Partial outageAug 25, 2026 · resolved in 1m
Affected: Folk main website
Recent Pipedrive incidents
- Degraded performanceOct 23, 2026 · resolved in 2h 50m
- Degraded performanceOct 21, 2026 · resolved in 4h 12m
- Degraded performanceOct 15, 2026 · resolved in 17m
- Degraded performanceSep 22, 2026 · resolved in 2h 10m
- Degraded performanceSep 18, 2026 · resolved in 1h 8m
- Degraded performanceSep 4, 2026 · resolved in 4d
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime