Salon & Spa Booking Software · reliability comparison
Fresha vs Mindbody: which is more reliable? (2026)
Fresha is more reliable than Mindbody, scoring 90.0 vs 59.5 out of 100. Over the last 90 days Fresha reported 0 incidents and Mindbody reported 7, with effective uptime of 100% and 99.42% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Fresha | Mindbody |
|---|---|---|
| Reliability score | 90.0 | 59.5 |
| Rank (salon & spa booking apps) | — | #9 |
| Uptime (90 days) | 100% | 99.42% |
| Incidents (90 days) | 0 | 7 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 15h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Fresha and Mindbody differ
- Fresha reported no incidents in the last 90 days, while Mindbody reported 7.
- Mindbody had 1 partial or major outage, compared with 0 for Fresha.
90-day uptime
Fresha
Mindbody
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fresha incidents
No incidents reported by Fresha in the last 90 days.
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody App, Mindbody Branded App, Mindbody Consumer Web, Mindbody Video - Virtual Wellness Platform, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America +9 more
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →