Accounting Software · reliability comparison

FreshBooks vs Oracle NetSuite: which is more reliable? (2026)

Oracle NetSuite is more reliable than FreshBooks, scoring 95.8 vs 74.6 out of 100. Over the last 90 days FreshBooks reported 4 incidents and Oracle NetSuite reported 1, with effective uptime of 99.74% and 99.97% respectively. Oracle NetSuite resolves incidents faster on average (1h 3m).

Data updated Nov 1, 2026 · How we score

FreshBooks

74.6/100

Operational

Visit FreshBooks ↗

Oracle NetSuite

95.8/100

Operational

Visit Oracle NetSuite ↗
VS
MetricFreshBooksOracle NetSuite
Reliability score74.695.8
Rank (accounting software tools)#4#1
Uptime (90 days)99.74%99.97%
Incidents (90 days)41
Partial / major outages01
Avg time to resolve12h 3m1h 3m
Outages we detected00
Transparency score100/100100/100

Where FreshBooks and Oracle NetSuite differ

  • FreshBooks reported 4× as many incidents as Oracle NetSuite over the last 90 days (4 vs 1).
  • Oracle NetSuite had 1 partial or major outage, compared with 0 for FreshBooks.
  • Oracle NetSuite fixes problems faster: 1h 3m on average, against 12h 3m for FreshBooks (11.5× quicker).
  • FreshBooks's longest outage on record lasted 6h 17m (Mar 17, 2026); Oracle NetSuite's lasted 1h 3m (Oct 21, 2026).

90-day uptime

FreshBooks

Aug 5, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 98.62% uptime, 1 incident (Degraded performance)Oct 16, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 97.59% uptime, 1 incident (Degraded performance)Oct 21, 2026: 90.01% uptime, 1 incident (Degraded performance)Oct 22, 2026 – Oct 29, 2026: no incidentsOct 30, 2026: 97.54% uptime, 1 incident (Degraded performance)Oct 31, 2026: 93.61% uptime, 1 incident (Degraded performance)Nov 1, 2026 – Nov 2, 2026: no incidents
90 days ago99.748% average daily uptimeToday

Oracle NetSuite

Aug 5, 2026 – Oct 20, 2026: no incidentsOct 21, 2026: 97.82% uptime, 1 incident (Partial outage)Oct 22, 2026 – Nov 2, 2026: no incidents
90 days ago99.975% average daily uptimeToday

Recent FreshBooks incidents

Full FreshBooks reliability report →

Recent Oracle NetSuite incidents

  • Partial outageOct 21, 2026 · resolved in 1h 3m

    NetSuite Email | Multiple Regions

    Affected: US San Jose 1, US San Jose 2, EU Amsterdam 1, EU Frankfurt 1, UK London, UK Newport +17 more

Full Oracle NetSuite reliability report →

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