Accounting Software · reliability comparison
FreshBooks vs QuickBooks Online: which is more reliable? (2026)
QuickBooks Online is more reliable than FreshBooks, scoring 87.8 vs 74.6 out of 100. Over the last 90 days FreshBooks reported 4 incidents and QuickBooks Online reported 5, with effective uptime of 99.74% and 99.89% respectively. QuickBooks Online resolves incidents faster on average (2h 14m).
Data updated Nov 1, 2026 · How we score
| Metric | FreshBooks | QuickBooks Online |
|---|---|---|
| Reliability score | 74.6 | 87.8 |
| Rank (accounting software tools) | #4 | #3 |
| Uptime (90 days) | 99.74% | 99.89% |
| Incidents (90 days) | 4 | 5 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 12h 3m | 2h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreshBooks and QuickBooks Online differ
- QuickBooks Online reported 25% more incidents than FreshBooks over the last 90 days (5 vs 4).
- QuickBooks Online had 2 partial or major outages, compared with 0 for FreshBooks.
- QuickBooks Online fixes problems faster: 2h 14m on average, against 12h 3m for FreshBooks (5.4× quicker).
- FreshBooks's longest outage on record lasted 6h 17m (Mar 17, 2026); QuickBooks Online's lasted 5h 1m (Feb 24, 2026).
90-day uptime
FreshBooks
QuickBooks Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreshBooks incidents
- Degraded performanceOct 30, 2026 · resolved in 14h 9m
FreshBooks - Investigating iOS Login Issue
Affected: iOS App
- Degraded performanceOct 20, 2026 · resolved in 19h 50m
FreshBooks - Component not working
Affected: FreshBooks
- Degraded performanceOct 15, 2026 · resolved in 2h 12m
FreshBooks - Components not working
Affected: FreshBooks
- InformationalAug 4, 2026 · resolved in 22h 31m
FreshBooks - Investigating Issue
Affected: FreshBooks
Recent QuickBooks Online incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Degraded performanceAug 31, 2026 · resolved in 2h 4m
Some QuickBooks users receive errors and are unable to view transactions when searching.
Affected: United States
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issueofficial update ↗
Affected: United States, EMEA, Canada
- Degraded performanceAug 5, 2026 · resolved in 4h 26m
Affected: EMEA
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- Xero · #5 · 98.61% uptime
- Pandle · #6 · 97.60% uptime
See the full most reliable small business accounting software ranking →