Accounting Software · reliability comparison
FreshBooks vs Sage Accounting: which is more reliable? (2026)
FreshBooks is more reliable than Sage Accounting, scoring 74.6 vs 30.4 out of 100. Over the last 90 days FreshBooks reported 4 incidents and Sage Accounting reported 7, with effective uptime of 99.74% and 93.82% respectively. FreshBooks resolves incidents faster on average (12h 3m).
Data updated Nov 1, 2026 · How we score
| Metric | FreshBooks | Sage Accounting |
|---|---|---|
| Reliability score | 74.6 | 30.4 |
| Rank (accounting software tools) | #4 | #7 |
| Uptime (90 days) | 99.74% | 93.82% |
| Incidents (90 days) | 4 | 7 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 12h 3m | 1d 6h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreshBooks and Sage Accounting differ
- Sage Accounting reported 75% more incidents than FreshBooks over the last 90 days (7 vs 4).
- Sage Accounting had 2 partial or major outages, compared with 0 for FreshBooks.
- FreshBooks fixes problems faster: 12h 3m on average, against 1d 6h for Sage Accounting (2.5× quicker).
- FreshBooks's longest outage on record lasted 6h 17m (Mar 17, 2026); Sage Accounting's lasted 3d (Sep 23, 2026).
90-day uptime
FreshBooks
Sage Accounting
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreshBooks incidents
- Degraded performanceOct 30, 2026 · resolved in 14h 9m
FreshBooks - Investigating iOS Login Issue
Affected: iOS App
- Degraded performanceOct 20, 2026 · resolved in 19h 50m
FreshBooks - Component not working
Affected: FreshBooks
- Degraded performanceOct 15, 2026 · resolved in 2h 12m
FreshBooks - Components not working
Affected: FreshBooks
- InformationalAug 4, 2026 · resolved in 22h 31m
FreshBooks - Investigating Issue
Affected: FreshBooks
Recent Sage Accounting incidents
- Degraded performanceOct 23, 2026 · ongoing
Sage Business Cloud Accounting (UKI) - Partial Outage
Affected: Sage Business Cloud Accounting (UKI)
- Degraded performanceOct 22, 2026 · resolved in <1m
Sage Business Cloud Accounting (UKI) - Operational
Affected: Sage Business Cloud Accounting (UKI)
- MaintenanceOct 14, 2026 · resolved in 1h
[Scheduled] Sage Business Cloud Accounting ZA - Scheduled Maintenance
- Degraded performanceOct 12, 2026 · resolved in 22h 54m
Banking Service - Partial Outage
Affected: Banking Service, Sage Business Cloud Accounting ZA, Sage Evolution SDK (ZA), Sage Intacct
- Degraded performanceSep 30, 2026 · resolved in 12h 14m
Affected: Brightpearl, Making Tax Digital (MTD), Sage 50, Sage 200 Professional SPC (UKI), Sage 200 Standard (UKI), Sage Business Cloud Accounting (UKI) +4 more
- Partial outageSep 28, 2026 · resolved in 4h 4m
Sage Identity Service - Operational
Affected: Brightpearl, Brightpearl, Brightpearl, Brightpearl, Brightpearl, Sage HR +16 more
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- Xero · #5 · 98.61% uptime
See the full most reliable small business accounting software ranking →