Accounting Software · reliability comparison
FreshBooks vs Wave: which is more reliable? (2026)
Wave is more reliable than FreshBooks, scoring 91.1 vs 74.6 out of 100. Over the last 90 days FreshBooks reported 4 incidents and Wave reported 5, with effective uptime of 99.74% and 99.93% respectively. Wave resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | FreshBooks | Wave |
|---|---|---|
| Reliability score | 74.6 | 91.1 |
| Rank (accounting software tools) | #4 | #2 |
| Uptime (90 days) | 99.74% | 99.93% |
| Incidents (90 days) | 4 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 12h 3m | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreshBooks and Wave differ
- Wave reported 25% more incidents than FreshBooks over the last 90 days (5 vs 4).
- Wave had 1 partial or major outage, compared with 0 for FreshBooks.
- Wave fixes problems faster: 1h 41m on average, against 12h 3m for FreshBooks (7.2× quicker).
- FreshBooks's longest outage on record lasted 6h 17m (Mar 17, 2026); Wave's lasted 2d 21h (Jan 26, 2026).
90-day uptime
FreshBooks
Wave
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreshBooks incidents
- Degraded performanceOct 30, 2026 · resolved in 14h 9m
FreshBooks - Investigating iOS Login Issue
Affected: iOS App
- Degraded performanceOct 20, 2026 · resolved in 19h 50m
FreshBooks - Component not working
Affected: FreshBooks
- Degraded performanceOct 15, 2026 · resolved in 2h 12m
FreshBooks - Components not working
Affected: FreshBooks
- InformationalAug 4, 2026 · resolved in 22h 31m
FreshBooks - Investigating Issue
Affected: FreshBooks
Recent Wave incidents
- Degraded performanceOct 13, 2026 · resolved in 1h 48m
Affected: Payments
- InformationalOct 5, 2026 · resolved in 1h 2m
Error page when trying to access Wave
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- InformationalOct 1, 2026 · resolved in 24m
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Major outageSep 22, 2026 · resolved in 41m
Investigating reports of login errors
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Degraded performanceAug 8, 2026 · resolved in 2h 35m
Investigating reports of delayed or failed receipt scan uploads
Affected: Receipts Processing
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- QuickBooks Online · #3 · 99.89% uptime
- Xero · #5 · 98.61% uptime
- Pandle · #6 · 97.60% uptime
See the full most reliable small business accounting software ranking →