Web & Product Analytics · reliability comparison
Fullstory vs Mixpanel: which is more reliable? (2026)
Mixpanel is more reliable than Fullstory, scoring 84.1 vs 73.2 out of 100. Over the last 90 days Fullstory reported 5 incidents and Mixpanel reported 5, with effective uptime of 99.63% and 99.84% respectively. Mixpanel resolves incidents faster on average (3h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | Fullstory | Mixpanel |
|---|---|---|
| Reliability score | 73.2 | 84.1 |
| Rank (analytics tools) | #7 | #4 |
| Uptime (90 days) | 99.63% | 99.84% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 5h 38m | 3h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fullstory and Mixpanel differ
- Mixpanel fixes problems faster: 3h 41m on average, against 5h 38m for Fullstory.
- Fullstory's longest outage on record lasted 5h 17m (Sep 1, 2026); Mixpanel's lasted 3h 45m (Aug 19, 2026).
90-day uptime
Fullstory
Mixpanel
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fullstory incidents
- Partial outageSep 23, 2026 · resolved in <1m
Failure to load assets during playback for sessions (EU1 Data Center)
- Degraded performanceSep 7, 2026 · resolved in 14h 46m
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Affected: Fullstory Web Application, Webhooks & Alerts
- Major outageSep 1, 2026 · resolved in 5h 17m
Multiple Fullstory Services Unavailable (NA1 Data Center)official update ↗
Affected: Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts +4 more
- Degraded performanceAug 18, 2026 · resolved in 2h 27m
Delays for Warehouse Customers in NA1 Data Center
Affected: Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts, Anywhere: Warehouse, Anywhere: Warehouse
- InformationalAug 7, 2026 · resolved in <1m
Recent Mixpanel incidents
- InformationalOct 21, 2026 · resolved in 7h 33m
- InformationalOct 8, 2026 · resolved in 7h 50m
- Partial outageAug 26, 2026 · resolved in 1h 7m
Degraded Query API Performance impacting US Projects
Affected: Application Availability (US)
- Partial outageAug 19, 2026 · resolved in 3h 45m
Issues Populating Event Properties in dropdown menusofficial update ↗
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
- Degraded performanceAug 6, 2026 · resolved in 6h 13m
Mixpanel MCP: Get-Report degraded
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →