Business Phone Systems · reliability comparison
GoTo Connect vs Ooma Office: which is more reliable? (2026)
GoTo Connect is more reliable than Ooma Office, scoring 87.9 vs 80.0 out of 100. Over the last 90 days GoTo Connect reported 3 incidents and Ooma Office reported 0, with effective uptime of 99.87% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | GoTo Connect | Ooma Office |
|---|---|---|
| Reliability score | 87.9 | 80.0 |
| Rank (business phone systems) | #4 | — |
| Uptime (90 days) | 99.87% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 1h 46m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where GoTo Connect and Ooma Office differ
- Ooma Office reported no incidents in the last 90 days, while GoTo Connect reported 3.
- GoTo Connect had 3 partial or major outages, compared with 0 for Ooma Office.
90-day uptime
GoTo Connect
Ooma Office
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GoTo Connect incidents
- Partial outageOct 22, 2026 · resolved in 54m
GoTo Connect - Inbound calls failing for customers in Brazil
Affected: PSTN Calls - Inbound
- Partial outageSep 23, 2026 · resolved in 3h 32m
GoTo Connect - Issue with incoming callsofficial update ↗
Affected: PSTN Calls - Inbound
- Partial outageSep 8, 2026 · resolved in 52m
Affected: Contact Center, GoTo Meeting, Rescue, Customer Engagement, VoIP Calls - GoTo Connect Web, GoTo Webinar +14 more
Recent Ooma Office incidents
No incidents reported by Ooma Office in the last 90 days.
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- Quo (formerly OpenPhone) · #5 · 99.83% uptime