Business Phone Systems · reliability comparison
Grasshopper vs RingCentral: which is more reliable? (2026)
Grasshopper is more reliable than RingCentral, scoring 94.6 vs 68.9 out of 100. Over the last 90 days Grasshopper reported 1 incident and RingCentral reported 0, with effective uptime of 99.96% and 99.38% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Grasshopper | RingCentral |
|---|---|---|
| Reliability score | 94.6 | 68.9 |
| Rank (business phone systems) | #1 | — |
| Uptime (90 days) | 99.96% | 99.38% |
| Incidents (90 days) | 1 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 31m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where Grasshopper and RingCentral differ
- RingCentral reported no incidents in the last 90 days, while Grasshopper reported 1.
- Grasshopper had 1 partial or major outage, compared with 0 for RingCentral.
90-day uptime
Grasshopper
RingCentral
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Grasshopper incidents
- Partial outageAug 15, 2026 · resolved in 1h 31m
Grasshopper - password reset and OTP emails blocked
Affected: Grasshopper
Recent RingCentral incidents
No incidents reported by RingCentral in the last 90 days.
Other business phone systems to consider
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime
- Quo (formerly OpenPhone) · #5 · 99.83% uptime