Therapy Practice Management Software · reliability comparison
Healthie vs Owl Practice: which is more reliable? (2026)
Healthie and Owl Practice are effectively tied on reliability (90.5 vs 89.3). Over the last 90 days Healthie reported 14 incidents and Owl Practice reported 5, with effective uptime of 99.96% and 99.97% respectively. Owl Practice resolves incidents faster on average (7m).
Data updated Nov 1, 2026 · How we score
| Metric | Healthie | Owl Practice |
|---|---|---|
| Reliability score | 90.5 | 89.3 |
| Rank (therapy practice management platforms) | #5 | #6 |
| Uptime (90 days) | 99.96% | 99.97% |
| Incidents (90 days) | 14 | 5 |
| Partial / major outages | 0 | 5 |
| Avg time to resolve | 1h 11m | 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Healthie and Owl Practice differ
- Healthie reported 2.8× as many incidents as Owl Practice over the last 90 days (14 vs 5).
- Owl Practice had 5 partial or major outages, compared with 0 for Healthie.
- Owl Practice fixes problems faster: 7m on average, against 1h 11m for Healthie (10.0× quicker).
- Healthie's longest incident on record lasted 3d (Sep 2, 2026); Owl Practice's lasted 12m (Oct 18, 2026).
90-day uptime
Healthie
Owl Practice
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Healthie incidents
- InformationalOct 29, 2026 · resolved in 34m
- InformationalOct 26, 2026 · resolved in 43m
- InformationalOct 26, 2026 · resolved in 1h 17m
- Degraded performanceOct 23, 2026 · resolved in 43m
Affected: Zoom
- Degraded performanceOct 8, 2026 · resolved in 1h 5m
Affected: API
- MaintenanceOct 6, 2026 · ongoing
Scheduled maintenance: AI Scribe transcription
Affected: Scribe
Recent Owl Practice incidents
- Partial outageOct 25, 2026 · resolved in 3m
Affected: API
- Partial outageOct 18, 2026 · resolved in 12m
Affected: API
- Partial outageOct 13, 2026 · resolved in 6m
Affected: API
- Partial outageSep 9, 2026 · resolved in 3m
Affected: API
- Partial outageSep 6, 2026 · resolved in 11m
Affected: API
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →