Therapy Practice Management Software · reliability comparison
Healthie vs TherapyNotes: which is more reliable? (2026)
Healthie and TherapyNotes are effectively tied on reliability (90.5 vs 90.0). Over the last 90 days Healthie reported 14 incidents and TherapyNotes reported 0, with effective uptime of 99.96% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Healthie | TherapyNotes |
|---|---|---|
| Reliability score | 90.5 | 90.0 |
| Rank (therapy practice management platforms) | #5 | — |
| Uptime (90 days) | 99.96% | 100% |
| Incidents (90 days) | 14 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1h 11m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where Healthie and TherapyNotes differ
- TherapyNotes reported no incidents in the last 90 days, while Healthie reported 14.
90-day uptime
Healthie
TherapyNotes
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Healthie incidents
- InformationalOct 29, 2026 · resolved in 34m
- InformationalOct 26, 2026 · resolved in 43m
- InformationalOct 26, 2026 · resolved in 1h 17m
- Degraded performanceOct 23, 2026 · resolved in 43m
Affected: Zoom
- Degraded performanceOct 8, 2026 · resolved in 1h 5m
Affected: API
- MaintenanceOct 6, 2026 · ongoing
Scheduled maintenance: AI Scribe transcription
Affected: Scribe
Recent TherapyNotes incidents
No incidents reported by TherapyNotes in the last 90 days.
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →