Retail POS · reliability comparison
Heartland Retail vs Square for Retail: which is more reliable? (2026)
Heartland Retail is more reliable than Square for Retail, scoring 80.0 vs 53.3 out of 100. Over the last 90 days Heartland Retail reported 0 incidents and Square for Retail reported 13, with effective uptime of 100% and 98.92% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Heartland Retail | Square for Retail |
|---|---|---|
| Reliability score | 80.0 | 53.3 |
| Rank (retail POS systems) | — | #8 |
| Uptime (90 days) | 100% | 98.92% |
| Incidents (90 days) | 0 | 13 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Heartland Retail and Square for Retail differ
- Heartland Retail reported no incidents in the last 90 days, while Square for Retail reported 13.
90-day uptime
Heartland Retail
Square for Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Heartland Retail incidents
No incidents reported by Heartland Retail in the last 90 days.
Recent Square for Retail incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Point of Sale, Kitchen Display System (KDS)
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Clover · #3 · 99.88% uptime
- Epos Now · #4 · 99.86% uptime