Retail POS · reliability comparison
Heartland Retail vs Zettle by PayPal: which is more reliable? (2026)
Heartland Retail and Zettle by PayPal are effectively tied on reliability (80.0 vs 78.1). Over the last 90 days Heartland Retail reported 0 incidents and Zettle by PayPal reported 2, with effective uptime of 100% and 99.82% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Heartland Retail | Zettle by PayPal |
|---|---|---|
| Reliability score | 80.0 | 78.1 |
| Rank (retail POS systems) | — | #6 |
| Uptime (90 days) | 100% | 99.82% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Heartland Retail and Zettle by PayPal differ
- Heartland Retail reported no incidents in the last 90 days, while Zettle by PayPal reported 2.
90-day uptime
Heartland Retail
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Heartland Retail incidents
No incidents reported by Heartland Retail in the last 90 days.
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Clover · #3 · 99.88% uptime
- Epos Now · #4 · 99.86% uptime