Social Media Management Tools · reliability comparison
Hootsuite vs Metricool: which is more reliable? (2026)
Metricool is more reliable than Hootsuite, scoring 90.0 vs 59.6 out of 100. Over the last 90 days Hootsuite reported 8 incidents and Metricool reported 0, with effective uptime of 99.43% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Hootsuite | Metricool |
|---|---|---|
| Reliability score | 59.6 | 90.0 |
| Rank (social media management tools) | #6 | — |
| Uptime (90 days) | 99.43% | 100% |
| Incidents (90 days) | 8 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 16h 25m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where Hootsuite and Metricool differ
- Metricool reported no incidents in the last 90 days, while Hootsuite reported 8.
90-day uptime
Hootsuite
Metricool
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hootsuite incidents
- InformationalOct 13, 2026 · ongoing
Help Center Content Translations
Affected: Hootsuite Web Application, Talkwalker Web Application
- Degraded performanceOct 7, 2026 · resolved in 1h 26m
Affected: Hootsuite Web Application, Hootsuite Mobile Application
- InformationalSep 28, 2026 · resolved in <1m
- Degraded performanceSep 23, 2026 · resolved in 4h 2m
Issues authenticating Thread accounts with Hootsuite
Affected: Hootsuite Web Application, Hootsuite Mobile Application, Talkwalker Web Application
- InformationalSep 3, 2026 · resolved in <1m
- Degraded performanceAug 26, 2026 · resolved in 58m
Issues publishing content with Proofpoint
Affected: Hootsuite Web Application, Hootsuite Mobile Application
Recent Metricool incidents
No incidents reported by Metricool in the last 90 days.
Other social media management tools to consider
- Planable · #1 · 99.98% uptime
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
See the full most reliable social media management tools ranking →