CRM Software · reliability comparison
HubSpot CRM vs Nutshell: which is more reliable? (2026)
HubSpot CRM is more reliable than Nutshell, scoring 95.9 vs 79.9 out of 100. Over the last 90 days HubSpot CRM reported 11 incidents and Nutshell reported 3, with effective uptime of 100% and 99.75% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | HubSpot CRM | Nutshell |
|---|---|---|
| Reliability score | 95.9 | 79.9 |
| Rank (CRMs) | #4 | #9 |
| Uptime (90 days) | 100% | 99.75% |
| Incidents (90 days) | 11 | 3 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 5h 13m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HubSpot CRM and Nutshell differ
- HubSpot CRM reported 3.7× as many incidents as Nutshell over the last 90 days (11 vs 3).
- Nutshell had 2 partial or major outages, compared with 0 for HubSpot CRM.
- HubSpot CRM's longest incident on record lasted 1d 3h (May 1, 2026); Nutshell's lasted 7h 15m (Sep 28, 2026).
90-day uptime
HubSpot CRM
Nutshell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HubSpot CRM incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 24, 2026 · resolved in 7h 18m
The Salesforce integration is unavailable for some customers
Affected: Integrations
- InformationalSep 23, 2026 · resolved in 13m
Recent Nutshell incidents
- Partial outageOct 21, 2026 · resolved in 3h 11m
Affected: Nutshell application, Nutshell Marketing outgoing email
- InformationalOct 20, 2026 · resolved in 6h 39m
Affected: Nutshell application
- Partial outageSep 28, 2026 · resolved in 7h 15m
Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- folk · #5 · 99.99% uptime