CRM Software · reliability comparison
HubSpot CRM vs Pipedrive: which is more reliable? (2026)
HubSpot CRM is more reliable than Pipedrive, scoring 95.9 vs 55.1 out of 100. Over the last 90 days HubSpot CRM reported 11 incidents and Pipedrive reported 9, with effective uptime of 100% and 99.06% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | HubSpot CRM | Pipedrive |
|---|---|---|
| Reliability score | 95.9 | 55.1 |
| Rank (CRMs) | #4 | #11 |
| Uptime (90 days) | 100% | 99.06% |
| Incidents (90 days) | 11 | 9 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 14h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HubSpot CRM and Pipedrive differ
- HubSpot CRM reported 22% more incidents than Pipedrive over the last 90 days (11 vs 9).
- HubSpot CRM's longest incident on record lasted 1d 3h (May 1, 2026); Pipedrive's lasted 3d (Sep 4, 2026).
90-day uptime
HubSpot CRM
Pipedrive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HubSpot CRM incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 24, 2026 · resolved in 7h 18m
The Salesforce integration is unavailable for some customers
Affected: Integrations
- InformationalSep 23, 2026 · resolved in 13m
Recent Pipedrive incidents
- Degraded performanceOct 23, 2026 · resolved in 2h 50m
- Degraded performanceOct 21, 2026 · resolved in 4h 12m
- Degraded performanceOct 15, 2026 · resolved in 17m
- Degraded performanceSep 22, 2026 · resolved in 2h 10m
- Degraded performanceSep 18, 2026 · resolved in 1h 8m
- Degraded performanceSep 4, 2026 · resolved in 4d
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- folk · #5 · 99.99% uptime