Therapy Practice Management Software · reliability comparison
ICANotes vs Tebra (Kareo): which is more reliable? (2026)
Tebra (Kareo) is more reliable than ICANotes, scoring 88.1 vs 80.0 out of 100. Over the last 90 days ICANotes reported 0 incidents and Tebra (Kareo) reported 3, with effective uptime of 100% and 99.91% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | ICANotes | Tebra (Kareo) |
|---|---|---|
| Reliability score | 80.0 | 88.1 |
| Rank (therapy practice management platforms) | — | #7 |
| Uptime (90 days) | 100% | 99.91% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 4h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ICANotes and Tebra (Kareo) differ
- ICANotes reported no incidents in the last 90 days, while Tebra (Kareo) reported 3.
90-day uptime
ICANotes
Tebra (Kareo)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ICANotes incidents
No incidents reported by ICANotes in the last 90 days.
Recent Tebra (Kareo) incidents
- Degraded performanceSep 16, 2026 · resolved in 6h 46m
Experiencing Technical issues with calling support
Affected: Phone & IVR
- Degraded performanceSep 9, 2026 · resolved in 1h 18m
Some users are experiencing latency and/or errors when trying to log in to web app
Affected: Platform, Clinical (EHR)
- Degraded performanceAug 31, 2026 · resolved in 4h 48m
Affected: Platform, Clinical (EHR), Billing (PM)
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →