KYC & Identity Verification · reliability comparison
IDnow vs Veriff: which is more reliable? (2026)
Veriff is more reliable than IDnow, scoring 83.8 vs 42.3 out of 100. Over the last 90 days IDnow reported 4 incidents and Veriff reported 9, with effective uptime of 98.46% and 99.89% respectively. Veriff resolves incidents faster on average (2h 7m).
Data updated Nov 2, 2026 · How we score
| Metric | IDnow | Veriff |
|---|---|---|
| Reliability score | 42.3 | 83.8 |
| Rank (identity verification providers) | #13 | #6 |
| Uptime (90 days) | 98.46% | 99.89% |
| Incidents (90 days) | 4 | 9 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11h 33m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where IDnow and Veriff differ
- Veriff reported 2.3× as many incidents as IDnow over the last 90 days (9 vs 4).
- IDnow had 1 partial or major outage, compared with 0 for Veriff.
- Veriff fixes problems faster: 2h 7m on average, against 11h 33m for IDnow (5.5× quicker).
- IDnow's longest outage on record lasted 1d 8h (Aug 9, 2026); Veriff's lasted 8h 13m (Jun 12, 2026).
90-day uptime
IDnow
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent IDnow incidents
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruptionofficial update ↗
Affected: Check'nSign.io
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Sumsub · #4 · 99.83% uptime
See the full most reliable kyc & identity verification providers ranking →