Cloud Storage & Office Suites · reliability comparison
IDrive vs SugarSync: which is more reliable? (2026)
SugarSync is more reliable than IDrive, scoring 99.2 vs 80.0 out of 100. Over the last 90 days IDrive reported 0 incidents and SugarSync reported 2, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | IDrive | SugarSync |
|---|---|---|
| Reliability score | 80.0 | 99.2 |
| Rank (cloud storage & office suites) | — | #2 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where IDrive and SugarSync differ
- IDrive reported no incidents in the last 90 days, while SugarSync reported 2.
90-day uptime
IDrive
SugarSync
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent IDrive incidents
No incidents reported by IDrive in the last 90 days.
Recent SugarSync incidents
- InformationalSep 8, 2026 · resolved in 2d 6h
Affected: Web Application, Desktop Application, Mobile Applications
- InformationalAug 26, 2026 · resolved in 1h 2m
Support limited due to network maintenance
Affected: Ticketing/Email, Telephone
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
- Dropbox · #5 · 99.88% uptime
See the full most reliable cloud storage & office suites ranking →