KYC & Identity Verification · reliability comparison
Incode vs Veriff: which is more reliable? (2026)
Veriff is more reliable than Incode, scoring 87.0 vs 81.9 out of 100. Over the last 90 days Incode reported 11 incidents and Veriff reported 9, with effective uptime of 99.83% and 99.89% respectively. Incode resolves incidents faster on average (1h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | Incode | Veriff |
|---|---|---|
| Reliability score | 81.9 | 87.0 |
| Rank (identity verification providers) | #7 | #5 |
| Uptime (90 days) | 99.83% | 99.89% |
| Incidents (90 days) | 11 | 9 |
| Partial / major outages | 5 | 0 |
| Avg time to resolve | 1h 10m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Incode and Veriff differ
- Incode reported 22% more incidents than Veriff over the last 90 days (11 vs 9).
- Incode had 5 partial or major outages, compared with 0 for Veriff.
- Incode fixes problems faster: 1h 10m on average, against 2h 7m for Veriff.
- Incode's longest outage on record lasted 2d (Mar 1, 2026); Veriff's lasted 8h 13m (Jun 12, 2026).
90-day uptime
Incode
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Incode incidents
- Degraded performanceOct 27, 2026 · resolved in 41m
Degraded Performance – End-to-End Encryption (E2EE) Flows in SaaS US
Affected: Omni US
- Degraded performanceOct 5, 2026 · resolved in 32m
Elevated number of error 500s on several endpoints
Affected: Omni US
- Degraded performanceSep 15, 2026 · resolved in 1h 28m
Elevated number of errors faceDB
Affected: Omni US
- Partial outageSep 1, 2026 · resolved in 1h 20m
Affected: Omni Canada
- Degraded performanceAug 31, 2026 · resolved in 44m
Degradation in SaaS US environment
Affected: Omni US
- Partial outageAug 28, 2026 · resolved in 42m
Elevated errors on ID processing
Affected: Omni US
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →