CRM Software · reliability comparison
Insightly vs monday CRM: which is more reliable? (2026)
Insightly is more reliable than monday CRM, scoring 98.4 vs 86.1 out of 100. Over the last 90 days Insightly reported 1 incident and monday CRM reported 7, with effective uptime of 100% and 99.86% respectively. Insightly resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Insightly | monday CRM |
|---|---|---|
| Reliability score | 98.4 | 86.1 |
| Rank (CRMs) | #3 | #7 |
| Uptime (90 days) | 100% | 99.86% |
| Incidents (90 days) | 1 | 7 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | <1m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Insightly and monday CRM differ
- monday CRM reported 7× as many incidents as Insightly over the last 90 days (7 vs 1).
- monday CRM had 3 partial or major outages, compared with 1 for Insightly.
- Insightly fixes problems faster: <1m on average, against 54m for monday CRM (Infinity× quicker).
90-day uptime
Insightly
monday CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Insightly incidents
- Partial outageAug 26, 2026 · resolved in <1m
Elevated errors and login failures during application deploy
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Affected: Platform, Platform, Platform
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- HubSpot CRM · #4 · 100% uptime
- folk · #5 · 99.99% uptime