CRM Software · reliability comparison
Insightly vs Nutshell: which is more reliable? (2026)
Insightly is more reliable than Nutshell, scoring 98.4 vs 79.9 out of 100. Over the last 90 days Insightly reported 1 incident and Nutshell reported 3, with effective uptime of 100% and 99.75% respectively. Insightly resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Insightly | Nutshell |
|---|---|---|
| Reliability score | 98.4 | 79.9 |
| Rank (CRMs) | #1 | #7 |
| Uptime (90 days) | 100% | 99.75% |
| Incidents (90 days) | 1 | 3 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | <1m | 5h 13m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Insightly and Nutshell differ
- Nutshell reported 3× as many incidents as Insightly over the last 90 days (3 vs 1).
- Nutshell had 2 partial or major outages, compared with 1 for Insightly.
- Insightly fixes problems faster: <1m on average, against 5h 13m for Nutshell (Infinity× quicker).
90-day uptime
Insightly
Nutshell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Insightly incidents
- Partial outageAug 26, 2026 · resolved in <1m
Elevated errors and login failures during application deploy
Recent Nutshell incidents
- Partial outageOct 21, 2026 · resolved in 3h 11m
PHP2Shell Responseofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email
- InformationalOct 20, 2026 · resolved in 6h 39m
Affected: Nutshell application
- Partial outageSep 28, 2026 · resolved in 7h 15m
Database Issueofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence
Other CRMs to consider
- folk · #2 · 99.99% uptime
- HubSpot CRM · #3 · 100% uptime
- Close · #4 · 99.89% uptime
- monday CRM · #5 · 99.86% uptime