Business Phone Systems · reliability comparison
JustCall vs net2phone: which is more reliable? (2026)
JustCall is more reliable than net2phone, scoring 93.4 vs 81.1 out of 100. Over the last 90 days JustCall reported 4 incidents and net2phone reported 1, with effective uptime of 99.96% and 99.89% respectively. JustCall resolves incidents faster on average (1h 18m).
Data updated Nov 1, 2026 · How we score
| Metric | JustCall | net2phone |
|---|---|---|
| Reliability score | 93.4 | 81.1 |
| Rank (business phone systems) | #2 | #6 |
| Uptime (90 days) | 99.96% | 99.89% |
| Incidents (90 days) | 4 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1h 18m | 14h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where JustCall and net2phone differ
- JustCall reported 4× as many incidents as net2phone over the last 90 days (4 vs 1).
- JustCall fixes problems faster: 1h 18m on average, against 14h 35m for net2phone (11.2× quicker).
- JustCall's longest outage on record lasted 12m (Mar 9, 2026); net2phone's lasted 16m (Nov 21, 2025).
90-day uptime
JustCall
net2phone
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent JustCall incidents
- Degraded performanceOct 27, 2026 · resolved in 40m
Failures in incoming and outgoing calls
Affected: JustCall Dashboard, JustCall Live Dashboard
- Degraded performanceOct 22, 2026 · resolved in 39m
Affected: Outbound Calling, SMS Service, JustCall Dashboard, Contact sync with CRMs, help desks and other integrations, Inbound Calling, MMS Service +1 more
- Degraded performanceSep 1, 2026 · resolved in 29m
Partial Degradation of Calling, SalesDialer, and Inbound Call Services
Affected: Inbound Calling, Sales Dialer
- Degraded performanceAug 18, 2026 · resolved in 3h 23m
Slowness reported across platform
Affected: Outbound Calling, SMS Service, JustCall Dashboard, Inbound Calling, MMS Service, Sales Dialer
Recent net2phone incidents
- MaintenanceOct 22, 2026 · resolved in 3d 23h
Net2phone 1.0 Portal Maintenance
Affected: net2phone 1.0 Admin Portal
- Degraded performanceOct 21, 2026 · resolved in 14h 35m
net2phone 1.0 portal maintenance
Affected: net2phone 1.0 Admin Portal
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime
- Quo (formerly OpenPhone) · #5 · 99.83% uptime