Restaurant POS · reliability comparison
Lightspeed Restaurant vs NCR Voyix Aloha: which is more reliable? (2026)
NCR Voyix Aloha is more reliable than Lightspeed Restaurant, scoring 50.2 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 23 incidents and NCR Voyix Aloha reported 37, with effective uptime of 96.84% and 98.75% respectively. NCR Voyix Aloha resolves incidents faster on average (5h 20m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Restaurant | NCR Voyix Aloha |
|---|---|---|
| Reliability score | 30.9 | 50.2 |
| Rank (restaurant POS systems) | #15 | #13 |
| Uptime (90 days) | 96.84% | 98.75% |
| Incidents (90 days) | 23 | 37 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 19h 14m | 5h 20m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and NCR Voyix Aloha differ
- NCR Voyix Aloha reported 61% more incidents than Lightspeed Restaurant over the last 90 days (37 vs 23).
- Lightspeed Restaurant had 4 partial or major outages, compared with 1 for NCR Voyix Aloha.
- NCR Voyix Aloha fixes problems faster: 5h 20m on average, against 19h 14m for Lightspeed Restaurant (3.6× quicker).
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); NCR Voyix Aloha's lasted 10h 53m (Aug 18, 2026).
90-day uptime
Lightspeed Restaurant
NCR Voyix Aloha
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime