Restaurant POS · reliability comparison
Lightspeed Restaurant vs TouchBistro: which is more reliable? (2026)
TouchBistro is more reliable than Lightspeed Restaurant, scoring 80.0 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 23 incidents and TouchBistro reported 0, with effective uptime of 96.84% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Lightspeed Restaurant | TouchBistro |
|---|---|---|
| Reliability score | 30.9 | 80.0 |
| Rank (restaurant POS systems) | #16 | — |
| Uptime (90 days) | 96.84% | 100% |
| Incidents (90 days) | 23 | 0 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 19h 14m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Lightspeed Restaurant and TouchBistro differ
- TouchBistro reported no incidents in the last 90 days, while Lightspeed Restaurant reported 23.
- Lightspeed Restaurant had 4 partial or major outages, compared with 0 for TouchBistro.
90-day uptime
Lightspeed Restaurant
TouchBistro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent TouchBistro incidents
No incidents reported by TouchBistro in the last 90 days.
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime