Event Ticketing Platforms · reliability comparison
Luma vs Ticket Tailor: which is more reliable? (2026)
Luma and Ticket Tailor are effectively tied on reliability (80.0 vs 81.1). Over the last 90 days Luma reported 0 incidents and Ticket Tailor reported 4, with effective uptime of 100% and 99.73% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | Luma | Ticket Tailor |
|---|---|---|
| Reliability score | 80.0 | 81.1 |
| Rank (event ticketing platforms) | — | #8 |
| Uptime (90 days) | 100% | 99.73% |
| Incidents (90 days) | 0 | 4 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 2h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Luma and Ticket Tailor differ
- Luma reported no incidents in the last 90 days, while Ticket Tailor reported 4.
- Ticket Tailor had 2 partial or major outages, compared with 0 for Luma.
90-day uptime
Luma
Ticket Tailor
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Luma incidents
No incidents reported by Luma in the last 90 days.
Recent Ticket Tailor incidents
- Major outageOct 21, 2026 · resolved in 5h 42m
Unplanned temporary downtime from 2pm UTC official update ↗
Affected: Dashboard, API, Check-in app, Checkout
- Partial outageOct 21, 2026 · resolved in 15m
Checkout form and Stripe errors
Affected: Dashboard, Checkout
- InformationalOct 13, 2026 · resolved in 7m
- InformationalAug 26, 2026 · resolved in 27m
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →